Privacy Policy - Bitfinex Platform

At Bitfinex Platform Canada, we respect your privacy and are fully committed to protecting your personal data under Canadian law, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

When you register or use our services, we may collect:

  • Personal details (name, phone, email, address).

  • Financial data (banking or payment details for deposits/withdrawals).

  • Trading history and portfolio activity.

  • Technical information (IP address, browser data, cookies, and system logs).

2. How We Use Your Data

Your information helps us:

  • Create and manage your Bitfinex platform account.

  • Facilitate trading across crypto, Forex, CFD, and stock markets.

  • Verify your identity under KYC/AML regulations.

  • Ensure platform security and prevent fraud.

  • Improve system performance via AI-based analytics.

  • Provide updates, offers, and compliance notices.

3. Data Sharing

We do not sell personal data. However, information may be shared with:

  • Licensed brokers and financial partners integrated with the Bitfinex project.

  • Canadian or international regulators when legally required.

  • Service providers under confidentiality contracts (IT, cybersecurity, payment processors).

4. Security Measures

All sensitive information is protected with bank-grade encryption, firewalls, and two-factor authentication (2FA). Continuous monitoring ensures your funds and personal data remain safe.

5. Your Rights as a Canadian User

You may:

  • Request access or a copy of your stored data.

  • Request correction or deletion of inaccurate information.

  • Opt out of promotional communications anytime.

6. Cookies Policy

Cookies enhance functionality, personalize content, and help analyze usage. You may disable them, but doing so may limit some Bitfinex platform features.